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We're Secure
Shopping
at The Louis L'Amour Trading Post is a cinch, no finding a
parking space, no waiting in line, just click your way through
our catalog of books, audio cassettes, movies and more, from
the comfort of home. The reference below will provide answers
to many FAQs (frequently asked questions) regarding
shopping at The Louis L'Amour Trading Post and shopping on-line
in general.
Alternatively, you can e-mail
us your questions, requests, and comments.
- Items
for sale exist in several sections: "Novels,"
"Short Stories," "Specialty Books."
etc. To move around our website with ease, use the main
navigation bar along the left and/or the menu at the top
of some pages. There are also text links to all the major
sections of the site at the bottom of each page.
Placing an Order
- Add
items to your Shopping Cart by clicking "BUY ME! ."
- When
you're finished shopping, click the "View Your Shopping Cart"
link.
- Check
the contents of your Shopping Cart and then click the
"Proceed to Checkout" button.
- Fill in your address information and follow any other on-screen instructions to complete your order!
-
We
will send you an order confirmation via e-mail. After
your first order is completed, you have the option during
the shopper registration process to have us place a cookie
on your computer to record your registration information
so that you can shop without having to re-register each
time. Cookies are harmless and they do not contain any
personal or private information. Cookies from our Service
can ONLY be read by our Service. You can complete future
orders simply by entering your e-mail address and password.
The Shopping Cart
- The
Basics - Just like your neighborhood store, you have
a Shopping Cart in which you can place items. When you
find an item that you want, simply click "Buy Me! " to add it to your Cart. From there you can
click "Proceed to Checkout" to complete your purchase or you can click on "Continue Shopping" to add more items to your shopping cart. Items will remain
in your Cart wherever else you go in the store, and you
can remove them or change their quantities at anytime.
You
can view your Shopping Cart or checkout at anytime by
clicking "View Cart" on any page.
- Changing
Item Quantities - If you wish to order multiple quantities
of an item in your Shopping Cart, change the number in
the "Quantity" box and then click the "Update Quantities "
button to update your Shopping Cart.
- Deleting
Items - If you wish to delete an item in your Shopping
Cart, check the box to the left of the item labeled "Delete
" and then click the "Delete Items "
button to update your Shopping Cart.
- Completeing Your Order - Once you have selected all the items you wish to purchase, click the "Proceed to Checkout" button, enter your billing and shipping information and click "Submit Information." Enter your payment information in the appropriate fields and click the "Submit Information" button to proceed. You will be given a chance to review your order before finally submitting your order for processing. Make sure everything is correct and click "Submit Information" to finalize your order.
- Within
10 days of receipt of your order you may return items
for a full refund. Note that we can process returns only
for items purchased at The Louis L'Amour Trading Post
and that the items returned must be in resellable condition.
Please indicate the reason for the return, and send the
securely packaged item along with your receipt or order
number to:
The
Louis L'Amour Trading Post
Returns Department
P.O. Box 1211
Issaquah, WA 98027
USA
Delivery
Policy - We don't charge your credit card until we ship
your order. If an item is out-of-stock, you will be notified
as to an expected fulfillment date and your account will not
be charged until the item is shipped. Should the expected
time for delivery to our stock be too long, we may cancel
your order and notify you when the item becomes available
again.
Click HERE for details on our shipping methods including rates and delivery methods.
- All
transactions are processed in U.S. dollars. We accept
Visa, MasterCard, and checks or money orders denominated
in US dollars and drawn on a US bank. Please be sure to
include the nine-digit routing number (ABA code) on the
bottom of all checks.
- Paying
by check does slow your order down, as we don't ship merchandise
until your funds clear. Within the US, paying by check
typically delays your order by 10 - 21 days.
- Worried
about using your credit card? Don't be. We guarantee that
every online purchase you make from our store is a secure
transaction.
- Our
site uses 128-bit encryption and the SSL (Secure Socket
Layer) security features provided by your Web browser.
This ensures that your transactions are secure. If you
receive an error message from your web browser indicating
that you are moving between secured and unsecured pages
while placing your order, please read the message and
continue with your order. If you are concerned that you
are seeing browser security messages too often, check
the security level settings in your browser. You can then
comfortably continue your online ordering.
- For
more information, please read our Secure
Shopper Guarantee.
- The
Louis L'Amour Trading Post is dedicated to protecting
your privacy. The information we collect about you is
used to process and fulfill orders and to notify you about
specials at our store. We will not disclose your personal
information to others under any circumstances.
Required
Information
- When
you order, we need to know your name, mailing address,
e-mail address and billing information.
About
Cookies
- Cookies
are tiny text files that are stored on your computer's
hard drive. We use them to keep track of what you have
in your Shopping Cart and to remember any items you have
saved to your Shopping List. Cookies are harmless and
they do not contain any personal or private information.
Cookies must be turned on to shop at The Louis L'Amour
Trading Post.
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