at The Louis L'Amour Trading Post is a cinch, no finding a
parking space, no waiting in line, just click your way through
our catalog of books, audio cassettes, movies and more, from
the comfort of home. The reference below will provide answers
to many FAQs (frequently asked questions) regarding
shopping at The Louis L'Amour Trading Post and shopping on-line
Alternatively, you can e-mail
us your questions, requests, and comments.
for sale exist in several sections: "Novels,"
"Short Stories," "Specialty Books."
etc. To move around our website with ease, use the main
navigation bar along the left and/or the menu at the top
of some pages. There are also text links to all the major
sections of the site at the bottom of each page.
Placing an Order
items to your Shopping Cart by clicking "Buy
you're finished shopping, click the "View Cart"
the contents of your Shopping Cart and then click the
"Complete Order" button.
the requested shipping and billing information making
sure to fill in all of the required fields.
click the "Submit Information" button,
fill in the necessary credit card information and your
billing address and submit your order for processing.
will send you an order confirmation via e-mail.
Qwik@BUY - You
have the option during the shopper registration process
to have us record your registration information so that
you can shop without having to re-register each time.
You can complete future orders simply by entering your
e-mail address and password.
The Shopping Cart
Basics - Just like your neighborhood store, you have
a Shopping Cart in which you can place items. When you
find an item that you want, simply click "Buy
Me!" This automatically adds it to your Cart.
From there you can place your order or continue to shop.
Items will remain in your Cart wherever else you go in
the store, and you can remove them or change their quantities
can view your Shopping Cart or checkout at anytime by
clicking "View Cart" on any page.
Item Quantities - If you wish to order multiple quantities
of an item in your Shopping Cart, change the number in
the "Quantity" box and then click the "Edit
Quantities " button to update your Shopping Cart.
Items - If you wish to delete an item in your Shopping
Cart, check the box to the right of the item labeled "Remove
Item " and then click the "Delete Items"
button to update your Shopping Cart.
10 days of receipt of your order you may return items
for a full refund. Note that we can process returns only
for items purchased at The Louis L'Amour Trading Post
and that the items returned must be in resellable condition.
Please indicate the reason for the return, and send the
securely packaged item along with your receipt or order
Louis L'Amour Trading Post
P.O. Box 1211
Issaquah, WA 98027
Policy - We don't charge your credit card until we
ship your order. If an item is out-of-stock, you will
be notified as to an expected fulfillment date and your
account will not be charged until the item is shipped.
Should the expected time for delivery to our stock be
too long, we may cancel your order and notify you when
the item becomes available again.
Click HERE for details on our shipping methods including rates and delivery methods.
transactions are processed in U.S. dollars. We accept
Visa, MasterCard, and checks or money orders denominated
in US dollars and drawn on a US bank. Please be sure to
include the nine-digit routing number (ABA code) on the
bottom of all checks.
by check does slow your order down, as we don't ship merchandise
until your funds clear. Within the US, paying by check
typically delays your order by 10 - 21 days.
about using your credit card? Don't be. We guarantee that
every online purchase you make from our store is a secure
site uses 128-bit encryption and the SSL (Secure Socket
Layer) security features provided by your Web browser.
This ensures that your transactions are secure. If you
receive an error message from your web browser indicating
that you are moving between secured and unsecured pages
while placing your order, please read the message and
continue with your order. If you are concerned that you
are seeing browser security messages too often, check
the security level settings in your browser. You can then
comfortably continue your online ordering.
more information, please read our Secure
Louis L'Amour Trading Post is dedicated to protecting
your privacy. The information we collect about you is
used to process and fulfill orders and to notify you about
specials at our store. We will not disclose your personal
information to others under any circumstances.
you order, we need to know your name, mailing address,
e-mail address and billing information.
are tiny text files that are stored on your computer's
hard drive. We use them to keep track of what you have
in your Shopping Cart and to remember any items you have
saved to your Shopping List. Cookies are harmless and
they do not contain any personal or private information.
Cookies must be turned on to shop at The Louis L'Amour
CLICK HERE TO VISIT OUR CONTACTS PAGE
business hours for phone calls are Monday - Friday 8am
- 6pm (Pacific Time). We are closed Saturday and Sunday.
The internet site is of course open 24/7 and we'd love
to hear from you!